Shipping:
The Global Display Solution ships orders from either Algonquin, IL, or Portland, OR. All freight charges are prepaid and added to the invoice unless otherwise specified. Orders typically ship via UPS Ground, but for larger orders, freight shipping is used to maximize cost savings and efficiency.
For Canadian deliveries, shipping options include UPS Standard, International Express, and International Expedited. Please note that any Canadian delivery taxes and brokerage fees are the responsibility of the recipient. Due to high shipping costs, we are unable to offer free shipping to Canada, Hawaii, Alaska, or Puerto Rico. Contact us for further inquiries.
Claims:
When Products are damaged by a freight carrier please file a claim with the carrier and contact The Global Display Solution immediately.
Return Policy:
Stock items must be returned within 30 days of order and are subject to a 20% restocking fee plus shipping charges. Returned goods will not be accepted without authorization from the company. Custom items may not be returned. Canadian order returns are limited to defective products.